Do you know what other people think of you? Perhaps the more important question is: do you understand why it’s important that you know how other people think of you? Our friend and colleague, Fiona Fenwick offers some advice on how to manage that most elusive of things …. your personal brand. It has been… Read more
360 degree feedback is not a new idea. Most of us have been part of a 360 process in our career at some point, either as a receiver or as a giver. The principle behind the process is always a good one, i.e constructive feedback shines a light on our performance and helps us to… Read more
We know we need to have them, we know they are valuable, we know that sooner rather than later is a better approach, and yet still we avoid them. I’m talking about those difficult conversations that we face from time to time. Some people call them courageous conversations. Others call them elephants. Courageous conversations are the… Read more
Last week, in New Zealand, Monday was a public holiday. There’s always a sense of excitement before a 3-day weekend as we anticipate a sleep in, a lazy brunch or time spent in the garden/playing sport/relaxing with family. Then we return to work and frantically try to cram 5 days of work into a 4-… Read more
There is often a temptation, once you’ve asked someone a question and haven’t received an immediate answer to assume that either: they didn’t understand the question and therefore you need to ask it again in a slightly different way, or they don’t have any ideas or ‘the answer’ so you need to give them a… Read more