As a leader of a tempestuous team, you could be forgiven for expecting an independent and expert team coach to ‘sort’ team dynamics by way of a team-based intervention.
Your role as the leader, as well as the clarity with which you handle your team after the intervention, can make a big difference to the sustainability of the intervention.
So as leaders expecting changes from a team-based intervention that you haven’t directly been a part of, here are some tips post-intervention you can use in discussion with your tempestuous team:
1. Get clear on the outcome
2. Get clear on your role
3. Set expectations
4. Get them thinking for themselves
5. Have an agreed Escalation process
Escalation processes are often not part of the picture. Yet they are critical for a team whose members are expected to ‘sort it out’ themselves.
As leaders of a tempestuous team, our role as a leader does make a big difference to the sustainability of the intervention. And we sometimes don’t use it to our full advantage.
There is growing evidence to show that using an experienced team coach can lead to substantial productivity improvements for a team. The team coach, has a key role in encouraging its members to not only new heights of performance, but also satisfaction from quality conversations and a sense of belonging. A team can have all of the tools such as a team charter and values, ground rules, but if it is not using these effectively with good heart, then team sessions will not be something to look forward to, and will even be avoided. Team coaches are best secured through your networks of reputable providers who understand and are adept at working the dynamics of who’s in the room. Their presence has a big impact, so it is important that they are role models in their own behaviour. It is a different role from a one-to-one coach, since the team coach is very much cued into the vibe in the room. Experience counts for a lot.
Next time you are experiencing a desert of contribution, or frustration that there is untapped potential in the room, consider using a team coach. Good ones are worth their weight in gold.
Ever had the feeling you’re not qualified for that new job and will be “found out”? You’re not alone. It’s called Imposter Syndrome (IS). IS is reasonably well researched. Interestingly, most people who experience IS would NOT say,”I feel like an impostor.” Yet, when they read or hear about the experience, they say, “How did you know exactly how I feel?”
And how do they feel? Even though they are often very successful by external standards, IS sufferers feel their successes have been due to ‘luck’ outside of their control.
Apparently we all could get it at some stage in our lives, presenting as a crisis in confidence.
As an executive coach, I come across a lot of wasted talented from people who get ‘in their own way.‘ I see the amount of lost potential as grave.
We offer tips to overcome IS, which revolve around: self acceptance, empowering thoughts, gaining perspective and designing fit for purpose solutions.
Some elements to consider i gaining the most benefit from the results of a 360 survey
Here are some useful tips to keep re-freshed, after the holiday trip:
Have things around us that remind us of the trip – visuals, music. My screen saver now has my favourite ‘park’ of Paris which invokes feelings of calm and relaxation.
Start noticing the things that really relax us. For me this amounted to people-watching, parks and drinking fine wine. I can to some extent repeat these activities back at home base and by the associations I’ve built up, click into a more relaxed frame of mind when I need to. How long has it been since we’ve been to our local museum?
Re-frame our thinking from ‘once the holiday is over, it’s back to reality.’ The experience of travel gives us learnings about the world and ourselves in it, which will affect our future. For example, how can we create a relaxed working environment for ourselves?
Notice and note things that impress us, so we can reflect on them when we wish to.
Spend time outside, because it is easy to get curious about what’s going on, out on the streets. Go on guided walks with skilled guides – the trips are both full of fun and education.
If we are able to build lasting positive associations between the trip away and what is happening now, we can call on those associations when we most need them, as a strategy for keeping ourselves refreshed.