After the atrocity in Christchurch on Friday 15th we, like all real Kiwis, were distraught that this happened in our country and like many we feel the urge to do something. As leaders we know that sometimes the right form of leadership is to listen and be supportive. So at this time we wish to… Read more
Bullying has been around forever. We see it in the playground, in politics in social media and of course in the workplace. More and more is being publicly said against bullying behaviour, yet we live in a world where the more we stand up to it, the more we seem to find. Bullying in the… Read more
One of the most critical jobs a leader has is recruiting their staff. Yet it’s the task that most, if they are honest, are least well equipped for. Now don’t stop reading because your head has said to you ‘I’m well equipped for it so this isn’t about me’. Why not read along and see… Read more
Having worked with hundreds of managers and their staff to develop a coaching culture within organisations, we have come to the conclusion that you will have difficulty creating a productive and engaged coaching culture without having an equally active feedback culture. In many cases, unless feedback becomes the norm there is a ‘coaching void’ i.e…. Read more
Once you let feedback loose in an organisation there is a period where people are trying it on, getting used to it and seeing if everyone else is buying in just as much as them. In the early stages feedback can often be poorly done: too lengthy, softened too much in order to not offend, poorly timed, poorly delivered, emotionally delivered, and a whole host of other accidental failures. If you want feedback to thrive then you need to look beyond the early difficulties and encourage the good use and practice of feedback because, like anything else, it takes a bit of practice particular in the organisational setting where there are so many pitfalls.